Terms and Conditions
1. Introduction
Welcome to Scented Serenity. By shopping with us or using our website, you agree to the following terms and conditions. Please read them carefully before proceeding.
2. Orders and Payments
Orders must be paid in full at the time of purchase.
Prices are listed in Singapore Dollars (SGD) and include applicable taxes.
A confirmation email will be sent after successful order placement.
3. Shipping and Delivery
We deliver within Singapore, with an estimated delivery time of 2 to 5 business days.
Shipping costs are calculated during checkout.
Customers are responsible for providing accurate delivery details.
4. Returns and Refunds
Returns are accepted within 14 days of receipt, provided items are unopened and in their original condition.
Custom or personalized products are non-refundable unless defective.
Refunds are processed within 7 business days after verifying returned items.
5. Website Use
The website is intended for lawful use only. Unauthorized or fraudulent activity is strictly prohibited.
We reserve the right to restrict access to users who violate these terms.
6. Intellectual Property
All content on this website, including text, images, and product designs, is the intellectual property of Scented Serenity. Reproduction or distribution without prior consent is prohibited.
7. Limitation of Liability
Scented Serenity is not responsible for:
Damages resulting from improper use of our products.
Delays in delivery caused by external factors beyond our control.
8. Contact Us
For inquiries regarding these terms, please contact us at:
Scented Serenity
21 Ang Mo Kio Ave 9, Nuovo, Singapore 569786
Email: info@ScenttopSerenity.comPhone: +65 6030 4949